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Error #78431

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)

User's solution

This works!
+74 Vote Up

Apache2 doesn't always declare the SSL or SSL_ENABLED environment variables when being restarted; comment out the <IfDef SSL> and related tags in your virtual-host declaration. Besides, you should want a hard error if SSL is not available and you want an SSL service provided.

Sep 30, 2008


On my Oracle Application server with this error, I only had to comment out the <IfDef..> tags and force SSL to load. #<IfDefine SSL> LoadModule ossl_module libexec/mod_ossl.so <VirtualHost _default_:443> ServerName ssl.example.com ... </VirtualHost> #</IfDefine>

user78472 Aug 27, 2009

SSL received a record that exceeded the maximum permissible length. This error is related to not adding the port information into default and ssl, as the server is trying to serve from both ports and gets confused. You will also see from console the following errors. warn? NameNameVirtualHost? *:0 has no VirtualHosts?s warn? NameNameVirtualHost? *:0 has no VirtualHosts?s Edit Both the SSL config file and default config file. change the default file From NameVirtualHost? * <VirtualHost? *> To NameVirtualHost? *:80 <VirtualHost? *:80> change the ssl file from NameVirtualHost? * <VirtualHost? *> ServerAdmin? webmaster@localhost To NameVirtualHost? *:443 <VirtualHost? *:443> SSLEngine On SSLCertificateFile /etc/apache2/ssl/apache.pem ServerAdmin? webmaster@localhost

user84545 Nov 12, 2009

On apache2 with Debian : sudo ln -sfn /etc/apache2/sites-available/default-ssl /etc/apache2/sites-enabled/default-ssl John Pigeret

user95320 Mar 21, 2010

Help me with the solution of the above problem...

user95958 Mar 31, 2010
user97793 Apr 23, 2010

Error code: ssl_error_rx_record_too_long Your SSL website may fail to load and display the error Error code: ssl_error_rx_record_too_long This usually means the implementation of SSL on your server is not correct. The error is usually caused by a server side problem which the server administrator will need to investigate. Below are some things we recommend trying. - Ensure that port 443 is open and enabled on your server. This is the standard port for https communications. - If SSL is using a non-standard port then FireFox 3 can sometimes give this error. Ensure SSL is running on port 443. - If using Apache2 check that you are using port 443 for SSL. This can be done by setting the ports.conf file as follows â clip â Listen 80 Listen 443 https â clip â - Make sure you do not have more than one SSL certificate sharing the same IP. Please ensure that all SSL certificates utilise their own dedicated IP. - If using Apache2 check your vhost config. Some users have reported changing <VirtualHost> to _default_ resolved the error.

user100042 May 16, 2010

Hi there, been trying to log into the site of the company I work for all day but keep getting this message: Secure Connection Failed An error occurred during a connection. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long) * The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. * Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site. Any ideas what this is? Is it a fault on their part or mine? Thanks.

user114414 Feb 10, 2011

I was getting the same error "(Error code: ssl_error_rx_record_too_long)" in tomcat6 and later found out that in server.xml, inside the "<Connector port="443"...." there needs to be a flag (SSLEnabled="true") which was missing. Adding it there resolved the issue. Just thought of mentioning it here which might be useful for someone with the same problem in future.

user123546 Aug 18, 2011

You should also try 'sudo a2ensite default-ssl' and restart apache2

user123786 Sep 06, 2011

The exact same answers all over the net.. No one gives a detailed solution so noobs like me to understand what is going on.. Most of the users.. "I changed in ifdef the domain from default to xnsj! and I b00m3d da xlsn to ffds".. crap.. Can't you simply say "I changed the /var/cpanel/... /.conf and in around the line number X there is this and changed it to that" ? Is it so hard? Unless you wanna show off, this whole post is not useful at all..

user181380 Oct 23, 2012

How would i fix an error that occurred during a connection to crossrider.cotssl.net:443. It states that SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

user204036 Dec 21, 2012

How would i fix an error that occurred during a connection to crossrider.cotssl.net:443. It states that SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long) FADEGA CMD

user204036 Dec 21, 2012

Please i have been finding so difficult to login to facebook site from this location all through the day. I really need an assistance to see me true. God Blessed. David Nkem

user213004 May 20, 2013

tools_options_advance_encryption_unmark use tls 1.0

user215945 Aug 09, 2013

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user585302 Apr 18, 2014