Privacy Policy
Bottom line: We won't use your email address or private information for evil or bad taste.
That means we won't sell private information, it won't ever be displayed to others without your permission, and we won't email you anything except for things we'll confirm with you first.
ErrorHelp (Public Sites)
The error search service within our site may email you to remind you about your unsolved errors. Otherwise, we will only email you about your account in rare circumstances where that is required. For most site features, no private information is collected other than your email address.
Just to be clear: It's important to note that all errors, solutions, and comments provided to our site could be made public so that others will be able to reference them in their research. This information is not considered private. Do not submit any error-related information that you do not want to become public. If you submit private information by accident, email us at bugs@errorhelp.com and we'll remove it from the site.
ErrorHelp (Corporate Hosted)
Our corporate offering for businesses has a few essential differences. That service requires that you provide a valid company email address. We email you for company confirmation and may also need to email you to provide information related to your company's error database. As a feature of ErrorHelp.com, we also display your work email to other employees at the same company. This is intended for collaboration within a company and the address is only displayed to users with a validated email address within your company.
We respect your privacy and the trust you put in us.
(Thanks for that, by the way.)
General Privacy Policy Guidelines
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
- We reserve the right to change the provisions and wording of our privacy policy to reflect the ways we use or will use personal information with our services. In such cases and for future reference, the policy will be updated at this website URL: http://www.errorhelp.com/info/privacy.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
